LEGAL TERMS
Personal Information Collection List
Update Date: July 30, 2026
To help you better understand how we collect and use your personal information in major business scenarios, we have created this Personal Information Collection List.
| No. | Business Scenario | Personal Information Fields | Purpose of Collection | Collection Method |
|---|---|---|---|---|
| 1 | User Registration and Login | Your mobile phone number and verification code; (optionally provided: bound email or third-party platform account) | To help you complete account registration and login on this platform; for user message notification, identity verification, security verification, etc. | Information you actively provide |
| 2 | Real-Name Authentication | (1) Individual users: real name, type and number of identity document; (2) Enterprise users (legal representative authentication): enterprise name, unified social credit code, legal representative name, legal representative ID number; (3) Enterprise users (corporate account transfer authentication): enterprise name, unified social credit code, legal representative name, bank of deposit, bank account number. | To verify your true identity in accordance with relevant laws and regulations. | Information you actively provide, and information collected by third parties (Alipay/eSign) |
| 3 | Balance Recharge | Your order information (including product type, order serial number, order time, payment amount), your payment order number from the third party (WeChat), payment status, etc. | To complete transactions and provide reconciliation services. | Information you actively provide, and information we actively collect |
| 4 | Large Model API Invocation and Inference Services | IP address, model name invoked, Token consumption, request time, and request status code and other log information | To complete large model inference computation, billing deduction, concurrency scheduling, and to ensure system security and stability. | Information we actively collect |
| 5 | Platform Content Security and Risk Control | Usage behavior information (including API call frequency, concurrency, abnormal request logs), input prompts, and output content | To fulfill statutory content security obligations for generative AI, and to conduct automated security reviews to identify and intercept illegal and non-compliant content. | Information we actively collect |
| 6 | Improving and Optimizing Services and Ensuring Account Security | (1) Device information: device model, hardware serial number, device MAC address, operating system version, device settings, unique device identifiers (IDFA, Android ID, GID, OAID, VAID, AAID, UAID, SIM information), UUID, necessary mobile application list information, application running list, software and hardware and device, device environment information, device location-related information (WLAN access points and base station sensor information); (2) Log information: resolution, time zone and language and other device information, network access method and type information, web browsing records, usage frequency, crash data, usage, and related performance data information. | To understand product compatibility, ensure the security of the operating environment, identify abnormal account status, analyze product usage, investigate crash causes, improve products, and ensure account and system security. | Information actively collected by us or third parties (NetEase Yidun) |
| 7 | Invoice Issuance | Invoice amount, fee item name, title name and tax number, email, and mobile phone number | To provide you with invoice issuance services. | Information you actively provide |
| 8 | Work Order Feedback | Feedback receiving email, problem description and related attachments, user consultation records, trouble reporting records, and troubleshooting process for user failures (such as communication or call records) | To respond to your help requests in a timely manner, resolve your issues, and improve services. | Information you actively provide, and information we actively collect |
| 9 | Business Cooperation | Your name, contact phone number, enterprise or organization name, email, and specific needs | To contact you and establish business cooperation. | Information you actively provide |